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ORDERING & SHIPPING

SALES REGION
We happily ship worldwide. Please do not hesitate to contact us for further information. 

METHODS OF PAYMENT
Finnish customers can pay via Finnish online bank transfer, all major credit cards and PayPal.  Customers from EU and overseas  can pay via PayPal and/or credit card.

All prices are in Euros. Polka Paper is Value Added Tax (VAT) registered in Finland. All prices include VAT of 24%. 

SHIPPING
Orders are processed and shipped within one week excluding weekends and national holidays. All orders are sent via Finnish mail; 1st class, airmail. Please contact for any further information. Polka Paper is not responsible for any added custom duties. Please check from your local office for possible import taxes, which may be applicable for orders sent overseas i.e non-EU countries, US, Asia

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Occasions such as Christmas and summer holiday season may add some extra delays. Please do not hesitate to contact us should anything puzzle your mind.

RETURNS
Should there be any problems, please contact us: hello@polka.fi. All products are subject to 14 days customer satisfaction guarantee.

DAMAGED ITEMS   
Polka Paper values good customer service and excellent and safe packaging. Should such event occur that your purchase arrives damaged, please contact us immediately for assistance. Thank you.  

CONTACT
In all matters, please do not hesitate to contact us!
e-mail: hello@polka.fi
Tel. +358 44 745 4444

©Polka Paper Company